It is important to set clear employee and performance expectations for each new person during the onboarding process. Be specific and clear as to what the expectations are and how you will measure them. Banks said performance expectations should be measured by the company and communicated by management or leadership.
“The overall purpose of having performance expectations is to move toward a specific company goal and create workplace accountability from one employee to another,” she said. “It is a method applied by a company to assess the progression and position expectations as performed by individual employees.”
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Each employee also needs to understand the importance of their role and how their responsibilities impact their organization and department. “Performance expectations go beyond a job description and include a range of expected outcomes – for example, the impact of the work on the organization, expectations on level of service rendered to clients and co-workers, and the organizational values demonstrated by the employee,” said Wee.
Some experts highly recommend using SMART (specific, measurable, achievable, realistic, time-bound) goals to set employee performance expectations. This will help you tailor your performance expectations to each individual.